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9 Surefire Ways to Demotivate Your Employees

  Few things are as costly and disruptive to a business as managers who kill morale. Demotivated employees underperform, and then jump ship at the first opportunity. What’s scary is how prevalent this lack of motivation is. Gallup research shows that 70% of employees consider themselves to be disengaged at work. Organizations know the importance of motivated, engaged employees, but…

360-Degree Employee Evaluation

In an episode of the Emmy Award-Winning Comedy Series, The Office, “office hottie” Pam Beesly speculates about her upcoming performance review: “It’s performance review day, company-wide. Last year, my performance review started with Michael asking me what my hopes and dreams were, and it ended with him telling me he could bench-press 190 pounds. So, I don’t really know what…

3 Steps to Getting the Most From Your Employee Benefits Survey

We’ve all heard about trendy employee incentives like ping-pong tables and beer refrigerators, but do those perks really make a difference? What about real, impactful benefits? Earlier this year, in a decision aimed at luring and retaining talent, beverage giant Coca-Cola unveiled an expanded parental leave policy in the U.S. Previously, Coke only gave six to eight weeks paid leave…

Company Culture Surveys: Uncovering Corporate Identity

Today having great a company culture is considered more a prerequisite, than simply a nice-to-have. In fact, an exceptional company culture is almost expected, in addition to other traditional benefits employees draw. More and more, job candidates are choosing a company because of its culture rather than its paycheck—and it’s not just a fad. Unfortunately, a lot of organizations struggle to create…

It’s Time to Take Employee Exit Surveys Seriously

There are many ways employees can answer the timeless question, “Why are you leaving your job?” However, prominent financier J.P. Morgan may have put it best when he said, “A [person] always has two reasons for doing anything—a good reason and the real reason.” When asked the appropriate questions, employees leaving an organization are a rich source of unique, objective…

Managers’ Vital Role in Employee Engagement

Manager Effectiveness Evaluation or Upward Evaluation, when done right can drive employee engagement and business profits.   Successful companies know that employee engagement drives business outcomes and is a leading indicator of future business success. Engaged employees are more productive, more customer-focused, and are less likely to leave their job. In fact, research substantiates a direct correlation between engagement and…

Using Comparison Reports to Delve Into Data

Quite often, we do research to get a snapshot of this moment in time: What do customers think of our new initiative? Which product features are most important?  However, in many situations, the current moment-in-time data is relevant only in terms of a comparison or an ongoing trend. On some random satisfaction scale, a score of 8 might be a…

K-12 Lesson Plan: Using Surveys to Improve Education Efforts

It’s hard enough to be a teacher or educational administrator, nowadays. Educators make a serious time commitment to helping other people, often at less-than-spectacular pay, and with a distinct lack of appreciation. As a result, anything you can do to improve the process can make a difference, whether you teach grade school or you are responsible for running the school…

When, Why, and How to Use Weighted Scores in Survey Rating Questions

Even the most basic survey tool lets you measure responses using a ranking or rating scale. For instance, it’s common to use satisfaction or importance scales (e.g. “very important” to “very unimportant”) or recommendation scales (“How likely are you to recommend us to a friend?”). Sometimes, however, your data analysis can benefit from applying weighted scores to the answers during…